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About Us

It all started like this………..

Hubby – Darling, what would you like for your birthday?

Me – Hm not sure but some nice nautical themed costume jewellery that I could keep on the boat would be nice

Hubby – lovely idea, I will have a look

2 weeks later and a bemused and harassed hubby looks up from his iPad and asks if Google could be wrong. When asked why, he says he has tried every word permutation but cannot find any nice nautical jewellery in this country. It was all based in the US or China and with my birthday just a week away he was worried that it might not get here in time. So I took over the search.

He was right, there was no company in this country providing exactly what I wanted. So we swallowed the postage and customs duty and ordered from the US.

The lovely rope necklace and matching bracelet finally arrived 2 weeks later (not in time for my birthday) only for my husband to comment ” well with all due respect I could put a few knots in a bit of rope and make money from it”

An idea and KNOTICAL BUT NICE  was born………………………..

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Delivery and Returns

Your Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail 1st class . For overseas customers , please contact us for your countries costs .

Shipping fees include handling and packing fees as well as postage costs. Postage  fees vary according to total weight of the shipment.

Special care is taken with fragile objects as our items are well-protected and sent out in padded envelopes

Returns & Refunds

Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us if it proves otherwise. We will replace it or refund your purchase price plus postage as you wish. We do not want you to have anything from Knotical But Nice  that is not completely satisfactory.

If you are not entirely satisfied with your purchase, we’re here to help.

  • You have 14 days to return an item from the date you received it.
  • Please contact us before retuning an item with the reason and whether you wish for the item to be exchanged or if you require a full refund
  • Please note: goods bespoke or made-to-order to your specific requirements, are non-refundable, unless faulty.
  • Sales items are non refundable.

Once we receive your item, we will notify you that we have your returned item and inform you on the status of your refund.

We will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item.

If you have any questions on how to return your item to us, please contact us.

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Privacy Policy

Privacy Policy

This privacy policy applies between you, the User of this Website and Knotical But Nice, the owner and provider of this Website. Knotical But Nice takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Datacollectively all information that you submit to Knotical But Nice via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Knotical But Nice, or usKnotical But Nice of 32 Angelica Way, Whiteley, Hampshire, PO15 7HZ;
User or youany third party that accesses the Website and is not either (i) employed by Knotical But Nice and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Knotical But Nice and accessing the Website in connection with the provision of such services; and
Websitethe website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Knotical But Nice and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

We may collect the following Data, which includes personal Data, from you:

  • Name
  • Contact Information such as email addresses and telephone numbers;
  • in each case, in accordance with this privacy policy.
  • Shipping Address

Our use of Data

  • For purposes of the Data Protection Act 1998, Knotical But Nice is the “data controller”.
  • We will retain any Data you submit for 12 months.
  • Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties.  All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
  • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    • Order processing;
    • internal record keeping;
    • transmission by email of promotional materials that may be of interest to you;
    • by payment gateways to process your payment.

in each case, in accordance with this privacy policy.

Third party websites and services

Knotical But Nice may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to  personal Data provided by Users of this Website.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  • Knotical But Nice may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Knotical But Nice. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  • We may also disclose Data to a prospective purchaser of our business or any part of it.
  • In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

  • Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
  • use of Data for direct marketing purposes; and
  • sharing Data with third parties.

Functionality of the Website

  • To use all features and functions available on the Website, you may be required to submit certain Data.

Accessing your own Data

  • You have the right to ask for a copy of any of your personal Data held by Knotical But Nice (where such Data is held) on payment of a small fee, which will not exceed £5.


  • Data security is of great importance to Knotical But Nice and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
  • If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
  • We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.


  • You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  • Knotical But Nice reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Knotical But Nice by email at April 2018